Need help? 24-Hour Crisis Line: 855-5CRISIS (855-527-4747)

If you’re reading this, it may mean that you or someone you know is dealing with a crisis. That crisis could be substance use, domestic violence, sexual assault trauma, or a mental health issue like serious depression.

The good news: You’ve turned to the right place.

At Phoenix Counseling Center, we can provide the help you need … the hope you’ve been searching for … and the compassionate respect you deserve. Please don’t wait. Call us now.


FREE virtual panel discussion for those suffering from addiction and their loved ones.

Panel Discussion: Managing Recovery and Self-Care in Days of Isolation
by Gaston Controlled Substances Coalition

Register at:


Our first goal is to relieve the immediate pain and trauma resulting from the crisis. The next step is to provide the ongoing support that’s needed for long-term healing or recovery.  


Wherever you are in Gaston, Lincoln or Cleveland counties, we’re ready to help. We have two Crisis & Recovery Centers, three outpatient facilities, a Mobile Crisis Team and a halfway house for women’s substance abuse.


Our Gaston and Cleveland Crisis and Recovery Centers are open 24/7/365 — and our 24-Hour Crisis Line is always available every hour, every day of the year.


At Phoenix, we believe cost should never be a barrier to getting the help you need. Our services are available on a sliding scale, which means you pay what you can afford. We also accept Medicaid and health insurance policy payments.