Need help? 24-Hour Crisis Line: 855-5CRISIS (855-527-4747)

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If you’re reading this, it may mean that you or someone you know is dealing with a crisis. That crisis could be substance use, domestic violence, sexual assault trauma, or a mental health issue like serious depression.

The good news: You’ve turned to the right place.

At Phoenix Counseling Center, we can provide the help you need … the hope you’ve been searching for … and the compassionate respect you deserve. Please don’t wait. Call us now.


Our first goal is to relieve the immediate pain and trauma resulting from the crisis. The next step is to provide the ongoing support that’s needed for long-term healing or recovery.  


Wherever you are in Gaston, Lincoln or Cleveland counties, we’re ready to help. We have two Crisis & Recovery Centers, three outpatient facilities, a Mobile Crisis Team and a halfway house for women’s substance abuse.


Our Gaston and Cleveland Crisis and Recovery Centers are open 24/7/365 — and our 24-Hour Crisis Line is always available every hour, every day of the year.


At Phoenix, we believe cost should never be a barrier to getting the help you need. Our services are available on a sliding scale, which means you pay what you can afford. We also accept Medicaid and health insurance policy payments.